Dealer System Status
| User Agent | |
|---|---|
| Operation System | |
| CPU | |
| Browser | |
| Browser Engine | |
| Device |
Ford System Status
FordEtis performance metrics for system availability measured as system uptime can be accessed from the link below. The metric which will be published weekly shows the previous weeks performance in detail and a 12 week view. Additional metrics will be available soon.
"FordEtis Metrics"
Authentication Service
Digital Service Record
FordEtis IDS Activation Service
Parts Kit & Prior Approval
Search
Service Information
Technical Hotline
Type Approval Number Service
Vehicle Information
Vehicle Information
Dealer System Status
| User Agent | |
|---|---|
| Operation System | |
| CPU | |
| Browser | |
| Browser Engine | |
| Device |
Please Note: The following charges apply from the 1st of August 2020.
Use of the Materials on this site beyond what is permitted by the terms and conditions requires a bespoke license agreement with Ford. To obtain further details please contact Ford at iors@ford.com
The FDRS license incorporates diagnostic and repair applications on current production vehicles, an IDS Classic License on legacy vehicles and access to FordEtis online Technical Information including but not limited to:
Mechanical Repairs (Repair procedures, Diagnostics, Specifications etc; including body mechanicals)
Labour Times
Body & Paint
Wiring Diagrams (including full auxiliary data).
Technical and General Service Bulletins.
Access is 'time limited' to 1 hour, 1 day, 1week, 1 month or 1 year.
Charging will be by Visa, including Electron, Maestro and MasterCard only in either Euros or Pounds Sterling.
Please Note: To view Technical Information only, an FDRS license is required to be purchased. However, FDRS is not required to be downloaded and installed to view Technical Information.
| FDRS and Technical Information License | 1 hour | 1 day | 1 week | 1 month | 1 year |
|---|---|---|---|---|---|
| Euro Ex VAT | €15.00 | €60.00 | €150.00 | €550.00 | €3,300.00 |
| GBP (UK and Northern Ireland) Ex VAT | £13.21 | £52.84 | £132.09 | £484.33 | £2,905.98 |
To use FDRS for key programming and certain module security applications, Independent Operators can apply for EU5 Security Accreditation Access by contacting the Ford IDS helpdesk at the following email addresses:
United Kingdom: idshelpdesk-uk@msxi-euro.com
Germany: idshelpdesk-deu@msxi-euro.com
Rest of Europe: idshelpdesk-ru@msxi-euro.com
| Security Accreditation | SERMI Processing Fee Includes up to 3 Employees (Non-refundable) | Additional Employee Applications Per Employee (Non-refundable) |
|---|---|---|
| Euro Ex VAT | €250.00 | €50.00 |
| GBP (UK and Northern Ireland) Ex VAT | £220.15 | £44.03 |
Under eLearning you will find training material suitable for self-study programs that may be undertaken outside of Ford Training Centres. Some eLearning courses must be done as a prerequisite to attend other courses. For information on eLearning courses please read the Frequently Ask Questions in the Help pages.
| eLearning - Technical Training (per course) | 1 Month |
|---|---|
| Euro Ex VAT | €15.00 |
| GBP (UK and Northern Ireland) Ex VAT | £13.21 |
Calls to the technical Hotline are charged by 'transaction' i.e. the time of the telephone call and research
Per 'minute of transaction time' charges are:
| Hotline Centre - Colchester | Charges Per Minute |
|---|---|
| Euro Ex VAT | €1,50 |
| GBP (UK and Northern Ireland) Ex VAT | £1.32 |
Please Note: Based on experience with current dealers, average 'transaction' duration is approximately 20 minutes.
To purchase Ford hardware equipment please go to the following website at https://www.ford-ids.com
