Please Note: The following charges apply from the 1st of August 2020.

Use of the Materials on this site beyond what is permitted by the terms and conditions requires a bespoke license agreement with Ford. To obtain further details please contact Ford at

Technical Information and Ford Diagnosis and Repair

The FDRS license incorporates diagnostic and repair applications on current production vehicles, an IDS Classic License on legacy vehicles and access to FordEtis online Technical Information including but not limited to:

  • Mechanical Repairs (Repair procedures, Diagnostics, Specifications etc; including body mechanicals)

  • Labour Times

  • Body & Paint

  • Wiring Diagrams (including full auxiliary data).

  • Technical and General Service Bulletins.

Access is 'time limited' to 1 hour, 1 day, 1week, 1 month or 1 year.

Charging will be by Visa, including Electron, Maestro and MasterCard only in either Euros or Pounds Sterling.

Please Note: To view Technical Information only, an FDRS license is required to be purchased. However, FDRS is not required to be downloaded and installed to view Technical Information.

Charges Table

FDRS and Technical Information License 1 hour 1 day 1 week 1 month 1 year
Euro Ex VAT €15.00 €60.00 €150.00 €550.00 €3,300.00
GBP (UK and Northern Ireland) Ex VAT £13.21 £52.84 £132.09 £484.33 £2,905.98

EU5 Security Accreditation Access

To use FDRS for key programming and certain module security applications, Independent Operators can apply for EU5 Security Accreditation Access by contacting the Ford IDS helpdesk at the following email addresses:

Charges Table

Security Accreditation SERMI Processing Fee Includes up to 3 Employees (Non-refundable) Additional Employee Applications Per Employee (Non-refundable)
Euro Ex VAT €250.00 €50.00
GBP (UK and Northern Ireland) Ex VAT £220.15 £44.03

Technical Training

Under eLearning you will find training material suitable for self-study programs that may be undertaken outside of Ford Training Centres. Some eLearning courses must be done as a prerequisite to attend other courses. For information on eLearning courses please read the Frequently Ask Questions in the Help pages.

Charges Table

eLearning - Technical Training (per course) 1 Month
Euro Ex VAT €15.00
GBP (UK and Northern Ireland) Ex VAT £13.21

Technical Hotline

Calls to the technical Hotline are charged by 'transaction' i.e. the time of the telephone call and research

Per 'minute of transaction time' charges are:

Charges Table

Hotline Centre - Colchester Charges Per Minute
Euro Ex VAT €1,50
GBP (UK and Northern Ireland) Ex VAT £1.32

Please Note: Based on experience with current dealers, average 'transaction' duration is approximately 20 minutes.

To purchase Ford hardware equipment please go to the following website at