Technical Information

Please Note: The following charges will be applied from the 1st of January 2005.

• Access to all Technical information will be 'time limited' to 72 hours (3 days) for the selected information packages. The selected information packages are applicable to a provided VIN (Vehicle Identification Number), the information may not be suitable for other vehicles.

• Alternatively, an annual (365 days) subscription can be purchased.

• An initial pre-payment charge of €50, plus VAT where applicable, must be paid before information or services can be accessed.

• This initial balance can be 'topped-up' in multiples of €10 with a minimum top-up of €50.

• Charging will be by Visa, including Electron and MasterCard only in either Euro or Pounds Sterling.

Please Note: The republishing of this information via any media is strictly forbidden. If you wish to republish information from this site, then you must first contact Ford.

Charges Table

Package Transaction	Package Content (Transaction)	Access Time	Charges
A	Mechanical Repairs (Repair procedures, Diagnostics, Specifications etc; including body mechanicals; excluding Body & Paint) and Labor Times	72 hrs	€15
B	Wiring Diagrams (including full auxiliary data)	72 hrs	€15
C	Body & Paint	72 hrs	€15
D	Access to all the information in the packages listed above	1 Year	€2600

Technical Training

• Contact your local market representative for prices.

Technical Hotline

• Calls to the technical Hotline are charged by 'transaction' i.e. the time of the telephone call and research

Per 'minute of transaction time' charges are:

Hotline Center	Charges Per Minute
Colchester	€1,10
Cologne	€1,50
Paris	€1,00
Rome	€1,50
Valencia	€1,00
Gothenburg	€2,00

Please Note: Based on experience with current dealers, average 'transaction' duration is approximately 20 minutes.